In case of returns being taken as per our returns policy, for cash on delivery, we will return the money for the returned goods at the time of delivery itself. In case of credit/debit card payments we will credit the money back to your credit/debit card or Net banking which takes upto 8 to 10 working days to reflect in your statement. We will not be giving any cash refunds for purchase done using credit/debit card payments. Please contact customer support for further clarifications.
Please check the goods on delivery and ensure that they are supplied correctly. Goods sold will not be taken back unless the product is damaged, expired, or faulty during delivery time.If any of the goods prove to be defect, please return the same at the time of delivery. The item needs to be in its original unused condition and packaging, with any labels intact, then we will issue a full refund for the price you paid for the item.
You can cancel your order at any time before we process and send the “Processing” email to you (usually within 2-3 hours of placing the order). Cancellation after sending the “Processing” email is not acceptable due to any reason.
SmartChennai.in knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. By registering with SmartChennai.in, you are accepting and consenting to the practices described here.
- Any information you provide when placing an order is held in the strictest confidence. When placing an order you are required to provide us with the following information: Name, Billing address, Delivery address, Contact number, E-mail address for confirmation of the order. This information is used for delivery, billing purposes, latest offers, promotions and to fulfil your order.
- Any personal information provided to or to be gathered by SmartChennai.in is controlled primarily by SmartChennai.in.
Access to and use of password protected and / or secure areas of this website are restricted to authorized visitors only. Unauthorized visitors attempting to access these areas of the website may be subject to legal action.