Terms & Conditions
Disclaimer of Warranty
THE INFORMATION, SERVICES, AND DATA MADE AVAILABLE AT THIS WEBSITE ARE PROVIDED ON AN “AS-IS” BASIS FOR INFORMATIONAL PURPOSES ONLY AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
Smartchennai.com WILL NOT BE LIABLE FOR ANY LOSSES, DAMAGES, EXPENSES OR CLAIMS OF EVERY NATURE OR TYPE WHATSOEVER, RESULTING FROM:
- any inaccuracy or omission in the information contained in this website or the failure to keep such information current;
- any inaccurate or incomplete information caused by Internet software or transmission problems;
- the use of the Internet generally, including Internet software, computer viruses; and/or
- damage to your computer hardware, data, information, materials, or business resulting from the information or lack of information on this website.
Internet Security and E-mail
We recommend the use of appropriate security, antivirus, and other protective software. Any unprotected e-mail communication over the Internet is NOT confidential and could be lost, intercepted, or altered. To protect yourself, do not send sensitive information (such as passwords, credit card numbers, etc) to Smartchennai.in or anyone else via e-mail. Smartchennai.in is not responsible for and will not be liable to you or any one else for any damages in connection with an e-mail sent by you to Smartchennai.in or an e-mail sent by Smartchennai.in to you at your request or in response to an email from you.
Please note that the Company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to email@example.com for necessary action.Any information you provide when placing an order is held in the strictest confidence. When placing an order you are required to provide us with the following information: Name, Billing address, Delivery address, Contact number, E-mail address for confirmation of the order. This information is used for delivery, billing purposes, latest offers, promotions and to fulfil your order.
When you place an order to purchase a product from Smartchennai.in, we will send you an e-mail confirming receipt of your order and containing the details of your order. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
BILLING AND PAYMENT
- You can view your tentative bill online after confirmation of your order.·
. Your tentative bill will be mailed to your e-mail ID before delivery of your products. You will be provided with a copy of the final bill at the time of delivery.
. Partial payment may be refunded / or has to be paid additionally if there is an MRP change for any branded product delivered.
- Payment is to be made immediately on delivery of the products.
. Payment can be made by mode of cash or through credit/debit cards.
Refund for Charge Back Transaction: In the event there is any claim for/ of charge back by the User for any reason whatsoever, such User shall immediately approach S-Mart with his/ her claim details and claim refund from S-Mart alone. Such refund (if any) shall be effected only by S-Mart via payment gateway or by means of a demand draft or such other means as S-Mart deems appropriate. No claims for refund/ charge back shall be made by any User to the Payment Service Provider(s) and in the event such claim is made it shall not be entertained.
In these Terms and Conditions, the term “Charge back” means approved and settled card (Debit or Credit) or net banking purchase transactions which are at any time refused, debited or charged back to Merchant account (shall also include similar debits to Payment Gateway Service Provider’s accounts, if any) by the Acquiring Bank for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.
Refund for fraudulent/duplicate transaction(s): The User shall directly contact S-Mart for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by S-Mart alone in line with their policies and rules.
Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before rhetorical essay example initiating the second payment,, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
(I) In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact S-Mart via e-mail or any other mode of contact as provided by S-Mart to confirm payment.
(ii)In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.
However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regards shall be entertained by the Payment Service Provider(s).
Limitation of Liability
S-Mart has made this Service available to the User as a matter of convenience. S-Mart expressly disclaims any claim or liability arising out of the provision of this Service. The User agrees and acknowledges that he/ she shall be solely responsible for his/ her conduct and that S-Mart reserves the right to terminate the rights to use of the Service immediately without giving any prior notice thereof.
S-Mart and/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the S-Mart and/or the Payment Service Providers, its employees, directors, and its third party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Services.
S-Mart and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the User on account of:
(I) the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto; and/ or
(ii) any interruption or errors in the operation of the Payment Gateway.
The User shall indemnify and hold harmless the Payment Service Provider(s) and S-Mart and their respective officers, directors, agents, and employees, from any claim or demand, or actions arising out of or in connection with the utilization of the Services.
The User agrees that S-Mart or any of its employees will not be held liable by the User for any loss or damages arising from your use of, or reliance upon the information contained on the Website, or any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond S-Mart’s reasonable control.
Miscellaneous Conditions :
Any waiver of any rights available to S-Mart under these Terms and Conditions shall not mean that those rights are automatically waived.
The User agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that S-Mart or the Payment Service Provider(s) have no control over such matters.
Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, S-Mart does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.
S-Mart, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website.